Step 1
Guest joins loyalty journey
Guests enroll through digital ordering or branded guest experiences.
Feature
Guest Loyalty & Promotions
Loyalty cards, rewards, redeem flows, gift cards, and retention mechanics.
Primary Use Case
Businesses keep guests engaged over time through loyalty points, tier benefits, targeted promotions, and simple reward redemption during checkout. Instead of one-time transactions, this creates a repeat-visit engine that increases retention, average spend, and long-term customer value.
Complete Feature Flow
Step 2
Points and rewards accumulate
Each eligible order contributes to points, tiers, or campaign progress.
Step 3
Offers are triggered
Promotions are applied based on behavior, frequency, or campaign windows.
Step 4
Redemption drives retention
Rewards are redeemed at checkout, increasing repeat visits and guest value.
Use Cases
Points and Tier Programs
Reward frequent guests with tier-based value that increases repeat behavior over time.
Automated Promotion Campaigns
Launch scheduled offers for off-peak periods to stabilize demand.
Checkout Reward Redemption
Guests can apply rewards in a single step without leaving the order flow.
Gift Card Growth Campaigns
Use gift cards to drive pre-paid revenue and attract new and returning customers.